Like any business, we have expenses that come with providing our highly regarded services. Here are just a few reasons how and why we charge what we do:
We have a responsibility to meet mandatory government regulations as the employer. This spares the grey area of you being considered the employer.
“We conduct our business operations with a commitment to integrity. The largest expense in our industry is our labour expense. This includes paying our staff a fair living wage, providing incentives & rewards for top performance, payroll taxes, WSIB coverage, additional health coverage, statutory holidays, vacation time and personal emergency leave (sick days)”
We are insured: for protection & peace of mind, so you don’t have to ensure your insurance provides the necessary coverage.
“Three Little Birds is committed to having all the proper insurance is in place to protect you from any personal liability in the event a cleaner is hurt on your premises or in the event any loss or damage occurs to your home, belongings, or property”
Top-notch supplies & equipment so you don’t have to worry about what’s being used in your home, and on your valuable (and often sensitive surfaces).
“Our 100% natural products provide the assurance that no toxic products are being brought into your home and your surfaces are getting knowledgable care . We ensure clean & maintained professional supplies & equipment are being used”
Our commitment to highly regarded employees
“When you have our team in your home, you’ll quickly find them to be friendly, professional, fully trained, and committed to doing a great job. You also have the assurance that any Three Little Birds employee that sets foot in your home has a completely clear police check on file"
Full support staff ready to handle your needs & provide a reliable service
“You’ll love the reliability of your service. You never risk having your service being bumped or rescheduled last minute in the event of unforeseen circumstances. We also make it easy for our you to voice any concerns or preferences, avoiding that awkward chat with a cleaning lady”
Systems & controls
“You get a service that has quality control systems in place to ensure the quality never deteriorates, as is all too common in this industry.”
“We belong to ARCSI (Association of Residential Cleaning Service Industry). Belonging to this prestigious organization means that if there is ever an area of concern that we're unable to resolve for you in-house, we have an association of professionals available to consult.”
Did you know? To keep service rates down, many cleaning companies will pay nothing at all for travel time to and from a home and a “price per home” rate that doesn’t change in the event the house takes twice as long as expected to clean? This business model sets staff up to be rush through homes, in order to make their top rate.
“We feel this type of business model does not serve our clients well, and we won't have any part of it. Our staff are paid from the start of their day at our office, to the time they return back at the end of their workday. As a result, your cleaning team will never be rushed or motivated to cut corners in your home”